Frequently Asked Questions

What services does Sabre Design provide?

Sabre Design designs print ads, brochures, catalogs, entire publications, logos, trade show booths, custom large-format museum exhibit designs, packaging, bus and auto wraps, photo retouching, illustration, websites and much more. Please take a moment to view our online portfolio so you can see the many things we can do for your business.

How long does my project take to complete?

Depending on current workload, typical turnaround time from a client’s approval of the estimate and receipt of deposit for initial concepts or designs, is five to seven business days; web sites, depending on complexity, may take slightly longer. Delivery of final artwork is dependent upon client changes and approvals. Rush service may be available upon request at additional charge.

What will my project cost?

Most projects fall under our fixed rate price structure. Review our pricing area for estimated costs of your specific project.

Do you come up with the concepts?

We are able to come up with great concepts, and we also write custom copy. As a matter-of-fact, we’ve won many awards for our custom design work. It may cost you a little more in the long run, but it’s worth it for your business in the end.

Do you buy and reserve ad space in publications, or do I need to do it?

We are not an “ad agency” nor a “media placement service.” Your publication’s sales rep. will send their ad size/file format specs to us. Final approved artwork will be sent to either you or direct to the publication.

I came up with a concept, wrote my own copy, can you help get my work ready for printing?

If you or your in-house marketing representative has already come up with a great concept and all you need are files for the printing company, we can help. Supply what you have, and we’ll prep and fix your files for your printer or ours. You’ll pay our lower production design fees.

In what format do you create my files that are supplied to the print company?

We use InDesign® for publication and ad layout. For our custom logos we use Illustrator® and for photo retouching we only use Photoshop®. The final artwork that goes to press is always provided as “high resolution” and considered “press-ready”, and that’s where we use Adobe® Acrobat file(s) or better known as PDF files, which is the industry standard file format.

Do I get a copy of the final artwork?

We are only obligated by law to provide you with a copy of the final PDF file via e-mail (the same file format that is provided to the printing company). We are also able to release the native file(s) (i.e. InDesign or Photoshop etc.) burned to a DVD and delivered (addl. shipping charge applies). Additional negotiated fees do apply for a buyout (without fonts). Due to font software licensing restrictions, Sabre Design is only legally able to provide final artwork in Adobe® Acrobat format (fonts embedded for output purposes only) or Illustrator® format (fonts to outlines). For further information on font piracy we suggest that you do more research in understanding this area of our work.

Who owns the rights to the final artwork?

Your final approved unmodified layout in a PDF format file is yours, and ownership rights transfer to you upon payment and delivery. Ownership of copyright elements (i.e. stock photos, etc.) remain property of the copyright holder(s) and are used within the scopes of their licensing agreement(s). While the native design itself belongs to Sabre Design. It is very important to know that if we supply you more than one concept design to choose from, the rights only transfer to the final design that is chosen and purchased, not the additional concepts or designs, or a projects individual design elements, unless specified in writing.

What if I like more than one layout?

Depending on the project, it’s not unusual for us to send a client multiple ideas and have them want to use more than one or all of them. Each additional layout you wish to purchase is invoiced at a negotiated cost.

How do I get a quote on my design project?

Email or call us at 209.962.0342, weekdays from 10am to 5pm, Pacific Standard Time. All large projects require a deposit based on the final cost that is payable by credit card (Visa, MasterCard or Discover), PayPal, or overnight check or money order. Please note that we do not begin work or schedule your job until we’ve received your deposit. The balance is due upon final approval of your project, and prior to our release of final files to you or your vendor. In some cases, we require 'progress payments' that are established through a written and signed contract.

Can you help me with my hosting company or finding a new one?

Yes, we can educate you in selecting a hosting company based on the type of website you are having designed. If you already have a host and you need to transfer the domain, it is an additional fee to set up domain transfers and for us to work between your current host and your new host. When this happens, we need all of your password and log on information as well as host and domain access, so please make sure you have all of these items available or it may hold up the time in which your website is completed and live to the public. Note, we do not set up personal or business email accounts. Please contact a local computer guru to do this for you. 

Can you register a domain name for me?

We are more than happy to assist in purchasing your domain name for you, in your name.